We accommodate all of your customer service requirements with reliable, live access to highly trained professionals.

A representative from our corporate headquarters is available 24 x 7.

Synapse VNA Professional Services provides:

  • 24-hour/365-day support
  • Custom project prioritization
  • Configuration of clinical connectors for specialty departments
  • Efficient integration of multiple clinical IT environments (RIS/HIS/EMR/PACS/ENDO/PATH)
  • Administrator and end-user training
  • Proactive monitoring with support alerts
  • Custom utilization reports and dashboards

For all support issues, please contact the Customer Solutions Center (888) 385-4633.